Shipping & Delivery Policy

1. Shipping Costs & Coverage

• • Shipping Charges: Shipping charges are not included in the listed product prices. Because every fixture is manufactured to order, shipping costs are quoted separately based on the destination, dimensions, weight, and shipping requirements. Our team will contact the customer by email with the shipping quotation before dispatch.
• • Worldwide Shipping: We ship internationally. Shipping options vary depending on the destination and will be confirmed with the customer before dispatch.

2. Tracking & Delivery

• • Shipment Confirmation: You will receive a shipment confirmation email with a tracking number as soon as your chandelier leaves our facility.

• • Delivery Security: A signature may be required upon delivery for high-value items to ensure they are received safely.

3. Damaged Shipments

Shipping Damage: If your order arrives damaged during transit, please notify us within 14 days of delivery. After reviewing the claim, we will determine the appropriate solution, which may include replacement components when applicable.

Damage Reporting: Please email clear photos of the damaged item, its packaging, and the shipping label to info@designerchandeliers.net.

4. Contact Information

For updates on your order or questions regarding our shipping process, please contact our Miami office:

• • Business Name: Designer Chandeliers

• • Address: 888 Biscayne Blvd, Suite 4912, Miami, Florida 33132, United States

• • Phone: +1 786-449-0416

• • Email: info@designerchandeliers.net